Refund Policy

The customer details opted and custom-made products, services or product specifications (weight, stitching seam strength, colours and tints, handwork details, sizes and measurements, etc.) as mentioned on Darji digital / online mediums (All company owned and Digital Online Websites and Company owned social mediums – hereby collectively referred to as ‘Darji Interfaces’) are only approximate values as they are custom fit measurements and may differ based on fabric quality and specifications.

By using of any and all of the ‘Darji Interfaces’ at any point of time, warrants your acceptance of the latest terms in this disclaimer, the clauses of which can change from time to time, due to any updates operational or regulatory requirements.

The intricate nature of the products available on our website, including the options to design your own fashion designs and getting them stitched through the ‘Darji Interfaces’, we make sure that what you see is as close to the real thing as possible. However, due to the online nature of the custom-designed and custom-fit workflow of the order and the related interactions and engagement model of our online website, there may be variations in the colours of fabrics, dyes, designs, prints or embroideries of the image you see on your monitor and the actual product. The customer agrees to this fact of variation of color, texture, fabric and cloth stretch, shape or nature of the fabric, threads, accessories due to the online nature of all such transactions on Darji interfaces. The outcome of the dress and garment at Draji is dependent on various factors including the skill of the workers and the clarity of the communication between Darji and the customer pertaining to the details of the order conveyed through the digital manner of its communication, acceptance and execution.

Due to the nature of fabric dyes, variations in sizes due to the inherent fabric specification variations (such as stretch/variations and sag), whether at the time of manual stitching of your ordered item, dyeing and other differences in display outputs due to lighting, digital photography, color settings and capabilities of computer monitors.

Refunds

No cash / online refunds will be issued at any time. Since each garment ordered with Darji is completely customized to the measurement, style preferences, look and finish as opted and referenced by the customer to the best information of the staff / partners at Darji, refunds will not be permitted on the orders once placed. Hence the garments are made to stitched fit as per the desire and need of the said customer, to the extent possible by Darji. Please mail our customer support team at support@darjishop.com for any queries related to your orders. Our process team will decide on the outcome of the issue analysis and the customer will be notified on the same.